EAM Establishes Central EAM Integration Platform (EIP) with Arvato Systems

The communication interfaces between EAM’s internal IT systems and external solutions have evolved over time in a decentralized and ad hoc manner. This structure has enabled a high degree of flexibility and accommodated a wide range of requirements. At the same time, this diversity has also opened up opportunities for greater standardization and better coordination, particularly with regard to transparency and end-to-end monitoring.

EAM’s IT managers want to consolidate their external interfaces into a single platform in order to standardize data exchange—in line with the guiding principle “one integration to the customer.” In addition, they aim to achieve the highest possible level of automation.

Together with representatives from Arvato Systems, EAM’s technical experts designed an integration platform based on PaaS services in Microsoft Azure. They jointly developed an operating model that provides a best-practice framework for onboarding new use cases. With Arvato Systems as its technology partner, EAM has so far been able to implement 13 use cases based on the EIP. These follow an “Azure-First” approach and, in particular, enable the integration of external SaaS systems.