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The Arvato Systems Management Team

Acting for the Future

The Arvato Systems Management

About 3.000 people work at Arvato Systems with a great deal of passion and commitment in various specialist areas and in many countries around the world. Here you can find an overview of those responsible for various Arvato Systems divisions and functions. Get to know our management team!

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Matthias Moeller

CEO Arvato Systems

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Matthias Moeller

Matthias Moeller is Chief Executive Officer of Arvato Systems.

After studying computer science and business administration, he joined Bertelsmann/Arvato in 1995, where he has held various roles. He has been a part of the senior management team for IT Services since 2003. From 2012 to the end of 2016, Matthias Moeller was CEO of Arvato Systems Perdata GmbH and, therefore, responsible for IT solutions and services for the utilities industry. As CEO of Arvato Systems, he has been responsible for the overall business of the Arvato Systems Group since April 1, 2016. On January 1, 2019, he additionally took on the role of CIO of Bertelsmann.

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Hartmut Fries

Utilities

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Hartmut Fries

Hartmut Fries is CEO of Arvato Systems Perdata GmbH and responsible for the company's activities in the Utilities sector.

After studying social sciences and working for several years as an IT consultant, Hartmut Fries joined Arvato Systems in 1993. Since then, he has perfomed various management roles and functions for Arvato Systems. His responsibilities have included, among other things, developing the SAP consulting business, raising awareness of project and program management across multiple major projects and the establishment of agile best practice methods. Hartmut Fries has been in his current role since the start of 2017.

Born in Siegerland in 1958, Hartmut Fries lives in Bielefeld, and is married with two sons.

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Jochen Fuchs

Human Resources

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Jochen Fuchs

Jochen Fuchs is Chief Human Resources Officer and Group General Counsel at Arvato Systems.

He is thus responsible for both Human Resources and Legal, Data Protection and Compliance. Jochen Fuchs joined Arvato Systems in 2006 as Legal Counsel. After studying law at the Rheinische Friedrich-Wilhelms University in Bonn, he gained extensive experience in Germany and abroad, including at the Institute for European Media Law (EMR) and as an independent lawyer. At Arvato Systems, Jochen Fuchs has been responsible for legal affairs, compliance and data protection in his overarching role since 2012. As of August 1, 2021, he also assumed the role of CHRO.

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Dr. Alexandra Heine

Finance

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Dr. Alexandra Heine

Dr. Alexandra Heine is CFO of Arvato Systems.

After her Master in Business Administration, Alexandra Heine started her career as a management consultant at the Boston Consulting Group, where she helped clients from the technology and financial sectors with their strategic and organizational challenges. After completing her doctoral thesis at the Center for Logistics Management, in 2005 she joined Bertelsmann at the Corporate Controlling & Strategy department, where she held various management positions - most recently as Senior Vice President - in which she was involved in several Bertelsmann divisions.

Dr. Alexandra Heine has held her current role at Arvato Systems since September 2020.

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Hansjörg Metzger

Service Delivery

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Hansjörg Metzger

Hansjörg Metzger is Managing Director of the Arvato Systems GmbH and responsible for the Arvato Systems Service Delivery.

After studying electrical engineering, Hansjörg Metzger started his professional career at Accenture, where he worked intensively on infrastructure consulting and global transformation projects. Further career stages led him to various management positions at ThyssenKrupp IT Services and Capgemini before he joined T-Systems International as Vice President. There he was responsible for the global delivery unit "Private Cloud & Platform Services".

Hansjörg Metzger took up his position as Managing Director of Arvato Systems GmbH on May 1, 2020.

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Marcus Metzner

Marketing

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Marcus Metzner

As CMO Marcus Metzner is responsible for the marketing, PR and communications issues of Arvato Systems.

Marcus is a trained journalist, graduate of the Ruhr University Bochum and holds an MA degree. He joined Bertelsmann in 2001 at broadcast software specialist Solutions for Media (part of RTL Group at that time) and moved to Arvato in 2011. Within his different positions at Bertelsmann Marcus continuously focused on marketing and communications issues in the IT sector. Before joining Bertelsmann Marcus was Head of Editorial Staff at different TV production- and marketing-agencies, working for all major German broadcasters as well as for different industry clients.

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Ralf Schürmann

Media

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Ralf Schürmann

As CEO of Arvato Systems S4M GmbH, Ralf Schürmann is responsible for all the Media market unit activities within Arvato Systems.

After completing business administration studies in 1984, he started his career at Daimler Benz AG.

In 1998 Ralf Schürmann joined the Bertelsmann group. After spells in international project management, he moved into the Bertelsmann Music Group, where he was appointed Head of European IT, staying in this role until 2001. As Vice President, Music and Publishing Solutions, he moved into the sector now known as Arvato Systems.

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Ralf Westhoff

Commerce

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Ralf Westhoff

Ralf Westhoff is Managing Director of the Arvato Systems GmbH and responsible for the Commerce market unit.

After studying business administration Ralf Westhoff joined Bertelsmann in 1999, where he was employed in various commercial and strategic roles. In 2004, Ralf Westhoff took over responsibility for controlling Arvato's worldwide service businesses as VP Corporate Controlling and Consulting in the finance department of Arvato. Afterwards he worked as SVP Corporate Controlling and Strategy in the Central Controlling and Strategy department at Bertelsmann. In 2016, Ralf Westhoff joined Arvato Systems as CFO, where he has held his current role as Managing Director since September 2020.

Ralf Westhoff is married, has two children and lives in Gütersloh.

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The Arvato Systems-Team