Transform Your Claims Management for Greater Efficiency
Intelligent automation solutions for efficient claims settlement
The insurance industry is currently facing significant challenges. Increasing competitive pressure, particularly due to the growing transparency of comparison portals, is coming up against a customer base that is becoming ever more price-sensitive. But cost pressure is also increasing. According to forecasts, accumulation loss events cause higher claims costs due to above-average inflation in claims settlement. Added to this is the shortage of skilled workers caused by demographic change. An increasing number of insurance contracts offsets this.
The automation of resource-intensive processes helps to meet the challenges. Arvato Systems provides support with solutions for automation in claims management along the entire process chain.
Advantages of Automated Claims Management for You as an Insurance Company
Solutions along the process chain
We offer automation solutions along the entire claims process with various solutions.
Simple integration
We offer simple integration through standard interfaces and industry-specific compatibility.
Complete data protection compliance
We provide full pseudonymization of personal data and allow full privacy compliance.
Desired dark processing
We offer solutions that run in the background on request and free up your time for other things.
Verifying logging
We provide comprehensible logs of the results that our solutions represent, including the basis for decision-making.
Automatic text modules
We offer automatic text modules for easier communication and documentation.
Our Services for Your Success
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Coverage check
Our cover check automatically checks whether a claim submitted by the insured person is covered by the insurance conditions based on the claim notification. Access via standard interfaces facilitates integration. On request, insurance systems can also be integrated into an individual project, allowing further additional information to be considered.
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Liability check
Our liability check examines who bears liability in the event of a claim and to what extent. Based on the claim report submitted, the resilience of the claim report is first checked, and if the result is positive, liability is determined. This makes it possible to process claims in the dark.
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Intelligent regulation control
Our intelligent regulation control determines the extent of damage. The resources required to restore the original condition can be determined by drawing conclusions from similar claims. The amount of damage is determined using a precise resource estimate. On this basis, further process steps such as a fictitious settlement or the commissioning of an expert can be initiated.
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Photo fraud detection
Our fraud detection of damage photos reliably recognizes both generated and manipulated images. A manipulated image can be identified using a multi-stage process regardless of the AI image model or photo editing program used to create it.
Your Contact for Automation in Claims Management