Enterprise Application Integration

In our digitalized business world, the speed and reliability of business processes are crucial to success. Manual data transfers, media disruptions, and interface problems cost valuable time and resources and jeopardize the quality of your services and the satisfaction of your customers. If warehouse management does not communicate seamlessly with the ordering system or production systems, do not receive real-time data from logistics, delays, and errors occur that impact the company's success.

Our EAI suite as a framework for your global IT ecosystem is the answer to these challenges. The innovative middleware platform automates system integration, ensures efficient data exchange along the entire value chain and reduces operational costs. With a convincing price-performance ratio and flexible customization options, our EAI suite offers exactly the system integration your company needs.

The EAI Suite is a middleware that enables automated migration and integration of interfaces, including data. In doing so, the middleware handles the exchange and communication between the various IT systems of your company and your partners.  The result is an IT ecosystem for reliable communication along your value chain. Examples of our customers' applications are the exchange of data between payroll accounting, warehouse management, processing of orders, or retrieving the status from the shipping service provider.

Choose EAI by Arvato Systems and benefit from 24/7 service and support from our qualified consultants. We deliver quality and expertise based on our many years of experience with customers of all sizes.

EAI Factory enables the creation, migration, and integration of interfaces and technologies. In addition, the software accelerates the onboarding process of new interfaces. The EAI Factory combines the many years of expertise and know-how of Arvato Systems employees with the capabilities of our platform-independent toolset. The result: an intelligent, individual analysis of the environment as well as the planning, development, and implementation of the interfaces. Arvato Systems supports you end-to-end in this process.

The benefits of EAI Factory

The EAI Factory offers you the opportunity to deal with the design and technical implementation of the communication between the different IT systems of your company. This means an ideal solution according to your IT systems' requirements and wishes. The EAI Factory enables your business to further develop smooth operations and business processes. 

Managed EAI brings order to a heterogeneous IT landscape by connecting different application system technologies. To do this, we provide an enterprise application integration platform and use various layers. By using Managed EAI, you have the opportunity to realize your requirements and wishes in a secure and future-proof environment. Our 24/7 support is at your side.

The core competencies of Managed EAI

Managed EAI proactively checks the systems and applications on a regular basis and makes optimization recommendations. In addition, Managed EAI performs log evaluations and performance optimizations and carries out updates based on the manufacturer's instructions. Managed EAI carries out individual measures as part of change management.

Arvato Systems' OneEAI software enables real-time data monitoring - regardless of the size of the interface landscape. In addition, OneEAI allows you to optimize your company's existing IT systems. This enables a global search engine, comprehensive automation functions and the monitoring of data processing and communication channels. In the process, you benefit from our many years of experience in the field of digital transformation and the capabilities of self-learning artificial intelligence.

OneEAI in practice

The search engine offers the possibility of a detailed free text search. Data on clientele, orders, and files are available quickly and easily. The results of the investigation can be viewed or downloaded directly. OneEAI's automation capabilities include automated ticket generation and automated ticket resolution. This enables Artificial Intelligence to detect, fix and automate recurring errors in operational and business processes.

The OneEAI Automover enables you to automatically move interfaces from one EAI system to another, making it easy and effective to switch your technology stack, for example, from SAP PO to SAP CPI or MS Azure.

You can decide which environment your interfaces run under and gain valuable insights into your environment: Which parts are used and how? Where is there potential for optimization? Which mappings are redundant and can be replaced? The OneEAI Automover also supports testing with legacy data and introduces a high degree of automation.