The purpose of data processing may be based on technical, contractual, or statutory requirements or result from the user has given consent.
We use the data described in section 2 for the following purposes:
- To provide website features and content and ensure technical security in trouble-shooting technical issues and also to ensure that unauthorized persons do not gain access to our website systems;
- To conduct marketing reach measurements and web analyses to make our website more efficient and interesting for you and market research purposes;
- To implement our own and external advertising (online advertising);
- For communication, completion of precontractual procedures, and customer care purposes;
- For advertising purposes
- For event registration and participation
4.1 Provision of the Website
4.1.1 Description and scope of data processing
To enable the proper functioning of our website, security analyses to be conducted, and denial-of-service attacks to be prevented and stopped, server log files are automatically collected and saved on a short-term basis as an integral part of access data that is created by the system of the visiting computer upon accessing our website and while using it (see section 2). The content of the server log files is not merged with other data. We use the server log files for statistical analyses to troubleshoot and remedy technical issues, prevent and defend against denial-of-service attacks and attempted fraud, and optimize the proper functioning of our website.
4.1.2 Purpose and legal basis of data processing
The legal basis for the creation of server log files follows Art. 6(1)(f) GDPR. Our legitimate interests lie in the proper functioning of our website, conducting security analyses, and defending against threats.
4.1.3 Duration of storage or criteria applied in defining this period
When our website pages are accessed, information is logged to server log files stored on our web server; the IP address is deleted after seven days at the latest. No analysis is conducted during this time unless there is a denial of service or other attacks.
4.1.4 Options for lodging an objection and having your data removed
You have the right to object to processing your data contained in the server log files, provided compelling reasons that arise from your specific situation. If you would like to exercise your right to object, please write to the contact address in section 1.
4.2 Contact Form, Email, and Telephone Contact Information
4.2.1 Description and scope of data processing
On our website, you can contact us through a contact form, email, telephone, or chat using the designated email address and phone number. If you take advantage of this option, the information you enter in the contact form, your email address, and/or your phone number is disclosed to us. Depending on the reason you are contacting us (questions about our products and services, pursuing your rights as a data subject, e.g., submitting a request for information), your contact details are processed (with the assistance of service providers). If necessary for processing your request, this information may be shared with third parties (e.g., partner companies).
To ensure sufficient data security during the transmission of forms, we use, in some instances, the service reCAPTCHA of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, based on your consent. This differentiates whether the input is made by a natural person or misused by mechanical and automated processing. The service includes the transmission of the IP address and any other data required by Google for the reCAPTCHA service. The differing data protection provisions of Google Ltd. apply here. Further information on the data protection guidelines of Google Ltd. can be found at http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/.
4.2.2 Purpose and legal basis of data processing
The legal basis for processing your contact details follows from Art. 6(1)(f) GDPR. We have legitimate interests in processing your request and in continued communication. If the purpose of establishing contact with us is to enter into a contract with our company, the legal basis for processing your contact details follows from Art. 6(1)(b) GDPR.
4.2.3 Duration of storage or criteria applied in defining this period
Your contact details are deleted once your request has been processed and further communication has been discontinued. This applies if the purpose of your contact with us is to conclude a contract or you wish to exercise your right as a data subject (e.g., request information). In this case, the data will be further processed on a new legal basis and deleted as soon as the processing purpose and the legal retention periods are fulfilled.
4.2.4 Options for lodging an objection and having your data removed
You have the right to object to processing your contact information provided that there are compelling reasons that arise from your specific situation. If you would like to exercise your right to object, please write to the contact address in section 1. If you object, communication with you cannot be continued. This does not apply if the storage of your contact details is necessary for completing precontractual procedures, fulfilling a contract, or exercising your rights as a data subject.
4.3 Asserting Your Rights as a Data Subject
4.3.1 Description and scope of data processing
On the website, you have the possibility of asserting your rights as a data subject, e.g., request information on your personal information that we currently store. To maintain your rights as a data subject, you may need to provide information to Bertelsmann and/or its subsidiaries about your person and the specific information that has been processed. Bertelsmann and/or its subsidiaries cannot cater to your rights as a data subject without providing this information.
4.3.2 Purpose and legal basis of data processing
The legal basis for processing your data in asserting your rights as a data subject follows from Art. 6 (1) point c GDPR, “Complying with a legal obligation”.
4.3.3 Duration of storage or criteria applied in defining this period
We store correspondence with you regarding the assertion of data subject rights for three years. An exception to this is a copy of your ID card marked for clarification of your identity, for example, if you have provided Bertelsmann and the subsidiaries with one. This will be deleted again within one week after your identity has been established.
4.3.4 Options for lodging an objection and having your information removed
The processing of your information is required for complying with your rights as a data subject, and to that extent, you have no right to revoke your consent to its processing.
4.4 Advertising purposes
4.4.1 Description and scope of data processing
The website offers the possibility of registering to receive advertising communication from Arvato Systems, which, in addition to a newsletter with information on products and services, may also include occasional surveys and allow you to download content free of charge. The personal data entered by you and your consent for advertising purposes in the double opt-in procedure will be stored in our CRM system of the company and processed further (also with the help of service providers) for the advertising purposes of sending newsletters.
We point out that the company may evaluate your user behavior when sending advertising communication. The emails sent include web beacons or tracking pixels, which are one-pixel image files stored on the website to carry out this evaluation. The company can link your data and the web beacons with your email address and an individual ID for assessments. The company can create a user profile to tailor the newsletter to your interests with the data obtained. The company can record which links you click on when you read the emails and can use these to derive your interests. The company can associate this data with your behavior on our website.
4.4.2 Purpose and legal basis of data processing
The processing of your data via the registration mask is necessary for the promotional approach by the company. The legal basis for the processing of the data during registration is consent, according to Art. 6 para. 1 lit. a DSGVO using § 7 para. 2 No. 3 Law against Unfair Competition (referred to as "UWG"). If you are contacted in the context of our existing business relationships, the data processing is based on Art. 6 para. 1 lit. f DSGVO using § 7 para. 3 Law against Unfair Competition (referred to as "UWG"). The legitimate interest of the company lies in the acquisition of existing customers.
4.4.3 Duration of storage or criteria applied in defining this period
The data will be stored for as long as the advertising communication is subscribed to. If you revoke your consent, your data will be blocked for this processing purpose. The data will be stored until the contractual and/or legal obligations have been fulfilled, and deletion is not precluded by statutory retention periods.
4.4.4 Options for lodging an objection and having your data removed
You may revoke your consent to receive promotional communications by clicking on the unsubscribe link provided in each promotional communication or by sending your revocation for promotional communications to Arvato Systems via e-mail email@example.com or by mail "Arvato Systems GmbH, Reinhard-Mohn-Straße 18, 33333 Gütersloh".
4.5.1 Description and scope of data processing
On our website, you can register for Arvato Systems’ events. The events include lectures on current topics and developments in the IT sector and presentations of the service portfolio and new products and services of Arvato Systems. The addressees of these events are usually business customers. You can register for the individual events via a registration form. The data required for registration is collected and processed for attending the event. The registration form also allows you to arrange personal interest and sales meetings with Arvato Systems. Registration is voluntary.
In addition, our events are regularly recorded with images and sound, some of which are published on our homepage, on our social media channels, or as part of external and internal reporting. In addition to the photo and video recordings, metadata such as the location and time of the recording location are automatically stored in the digital cameras.
Your data will only be passed on to third parties (e.g., organizers) if necessary for your participation in the event.
4.5.2 Purpose and legal basis of data processing
We use your data to contact you, register you, organize events, and advertising purposes. The legal basis for registering an event is Art. 6 para. 1 lit. f GDPR. The legitimate interests lie in customer care and customer acquisition. If you have consent to be contacted by telephone and/or e-mail for advertising purposes, Art. 6 I lit. a GDPR serves as the legal basis.
The legal basis for taking and storing photographs and video recordings at an event is Art. 6 para. 1 lit. f GDPR based on our legitimate interest in reporting on the event. The legal basis for publishing the photo and video recordings is §§ 22, 23 Kunsturhebergesetz (KUG).
4.5.3 Duration of storage or criteria applied in defining this period
Your data will be stored until the end of the event as soon as they are no longer required for their intended purpose, and the deletion does not conflict with any statutory storage obligations.
4.5.4 Options for lodging an objection and having your data removed
You have the right to object to processing your registration data if there are grounds for doing so that arise from your particular situation. If you wish to exercise your right to object, please contact Arvato Systems by e-mail at firstname.lastname@example.org or by mail at "Reinhard-Mohn-Straße 18, 33333 Gütersloh". If you object, the registration cannot be continued.
4.6 Links to Other Websites
This website contains links to websites of other website operators. When you click on the links, you will be directed to the respective website (e.g. career site, social networks). With the exception of your access data for the provision of the respective other website, no data will be transmitted from you to the other website operators.
The data protection information applies exclusively to this website. We are not responsible for the data protection information of other website operators. Nevertheless, when you visit the linked websites, we recommend that you also read their data protection notices carefully.
4.7 External Services and Content on Our Website
We integrate external services and content on our website. If you use one of these services or are shown the content of third parties, communication data is exchanged between you and the provider of that service or content for technical purposes.
That provider may use your data for their purpose. To the best of our knowledge and belief, we have configured the services or content of third-party providers who are known to use data for their purposes so that communication for purposes other than rendering their content or services on our website is prevented or communication does not come about unless you actively decide to use the service. However, since we have no control over the data collected by third parties and its processing by them, we are unable to make any binding statements about the purpose and scope of the processing of your data.