The GBTEC BIC Platform
Holistic solution for your business transformation
Using BIC Platform Successfully - With Arvato Systems
As a GBTEC partner from the very beginning, Arvato Systems brings its over 20 years of practical experience in Process management and in the seamless integration into the BIC Platform - an unbeatable advantage for your success. In addition to a Pre-Analysis for the optimal module scope and a consistent Enablement, from requirements determination to productive use, you also receive the required licenses. Instead of isolated software licenses, we offer end-to-end process management consulting that considers your IT architecture, compliance requirements, and business goals alike.
BIC Platform with Arvato Systems: The Most Important Facts at a Glance
One-Stop-Shopping: Get consulting, needs analysis & BIC licenses directly from Arvato Systems - know-how and technology from a single source
Pre-Analysis: Avoidance of Overprovisioning and determination of the actual license and module requirements
Everything from a single source: licenses, training, Enablement and integration into existing SAP or Microsoft Landscapes
Expertise: Over 20 years of consulting and application experience with BIC-Platform and Business Process Management
Compliance Pressure and Process Silos: Why Companies Need to Act Now
Regulatory requirements such as NIS-2 and DORA are putting pressure on organizations to thoroughly document their IT processes and make them resilient. At the same time, companies must comply with ESG reporting requirements, which demand transparency across the entire value chain. In hybrid IT landscapes comprising SAP, Microsoft, legacy systems, and cloud services, data silos emerge that make it difficult to demonstrate compliance and increase risks.
NIS-2: An EU directive requiring companies in critical sectors to comply with strict cybersecurity measures and reporting obligations to protect the general infrastructure.
DORA: An EU regulation that ensures that the financial sector remains resilient even in the event of serious IT disruptions and uniformly manages digital risks.
Professional Process Management with the BIC Platform
Business Process Management (or BPM for short) is no longer a compulsory exercise. It is the basis for verifiable Governance, efficient automation, and data-based transformation. Those who do not design processes transparently and monitor them continuously lose touch with regulatory standards and miss out on potential for cost reduction and speed.
The BIC Platform Suite from GBTEC offers an end-to-end solution, from process modeling to Enterprise Architecture Management (EAM) to automated execution and Process Mining.
Arvato Systems is your experienced integration and consulting partner – we embed this technology into your existing IT landscape and help you identify the modules you really need.
What Is the BIC Platform?
The BIC Platform from GBTEC is an integrated suite for business process management, enterprise architecture management, and process automation. It consists of five core modules: BIC Process Design for BPMN-compliant process modeling, BIC EAM for IT landscape management, BIC Process Execution for no-code automation, BIC Process Mining for data-driven analysis of current processes, and BIC GRC for governance and risk management.
With the platform, you can achieve seamless compliance documentation, reduce throughput times through automation, and create transparency across process and IT dependencies. The core strengths lie in the seamless integration of all modules, AI-supported modeling, outstanding usability, and preconfigured interfaces to SAP systems. The platform combines strategic planning with operational implementation in one solution.
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BIC Process Design
Designing transparent processes
BIC Process Design is the core element of BIC Platform for standards-compliant process modeling. The solution supports BPMN 2.0 and enables collaborative documentation across departmental and site boundaries. versioning and approval workflows ensure that process changes remain traceable and compliance requirements are met.
Document management enables the central storage of work instructions, guidelines and approval protocols that are directly linked to process steps. In addition, a flexible interface system allows direct connection to other systems. This allows process models to be synchronized quickly and easily.
For companies that not only want to document their processes, but also analyze them, BIC offers Process Design Simulation functions. This allows bottlenecks, throughput times and resource utilization to be checked before implementation. This reduces risks in the event of process changes and enables data-based decisions.
Arvato Systems supports you during implementation with workshops on process architecture, assists you in modeling critical processes and trains your teams in the BPMN methodology. Arvato Systems also supports you in the seamless integration of your BPM environment with other systems. This includes connecting to EAM tools such as SAP LeanIX, wiki systems like Confluence or to SAP Cloud ALM.
Please contact us if you would like to integrate the BIC Process design content in your corporate ChatBot. Our goal is that you BIC Process design not as an isolated tool, but as an integral part of your processGovernance understand and use it.
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BIC EAM
Managing the IT landscape
BIC EAM creates transparency across applications, interfaces, technologies and data flows in your IT landscape. For companies with mature system landscapes, this is the basis for identifying redundancies, planning TCO optimizations and preparing migrations in a structured manner.
The solution maps dependencies between business processes and IT systems. This enables impact analyses when systems are replaced or consolidated. IT managers and enterprise architects can see which applications support which processes and where critical single points of Failure
BIC EAM supports operational enterprise architecture, in which IT architecture models are not used as static documentation but as a management tool. Governance workflows ensure that architecture decisions remain traceable and are aligned with strategic goals.
Arvato Systems brings experience from integration projects SAP, Microsoft and hybrid cloud environments. We help you to connect BIC EAM with your existing CMDB or IT service management so that architecture models always remain up-to-date and serve as a basis for transformation projects. We will also be happy to advise you on the quickest way to integrate your baseline architecture into the tool so that you can start making efficiency gains straight away.
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BIC Process Execution
From model to automation
BIC Process Execution converts modeled processes into executable workflows. The No code and low-code platform enables specialist departments to configure simple automations themselves without having to rely on IT development resources. Digital forms, DMN Decision Engines and the integration of third-party systems via open REST APIs accelerate the implementation.
For compliance-critical processes, BIC offers Process Execution guided workflows that ensure that all steps are run through in the specified order. Real-time monitoring shows where processes stall and enables proactive control.
The integration withRPA-Tools like UiPath or Automation Anywhere enables automation recurring tasks, while BIC Process Execution controls the higher-level process logic. This prevents the creation of isolated RPA bots that are difficult to maintain and do not offer end-to-end transparency.
Arvato Systems advises you on the selection of suitable processes for automation. Not every process is suitable for No code automation. We help you to Quick Wins that can be implemented quickly and to strategically plan more complex automations. In doing so, we integrate BIC Process Execution into your existing SAP or Microsoft landscape so that data flows seamlessly between systems.
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Process Mining
Analyze actual processes based on data
BIC Process Mining uses event logs ERP systems, CRM applications or ticketing tools to automatically recognize how processes work in practice. This closes the gap between documented target processes and the reality of operations.
The solution offers Conformance Checking, with which deviations from the target process can be identified. Variant analyses show which process variants occur most frequently and where inefficiencies arise. Performance mining analyzes throughput times, processing times and waiting times in order to quantify bottlenecks.
For SAP environments, BIC offers Process Mining a plug-and-play interface that extracts event logs directly from SAP systems. The integration in BPMN 2.0 makes it possible to compare discovered actual processes directly with modelled target processes and prioritize improvement measures.
Arvato Systems supports you in Process to establish mining not as a one-off analysis project, but as continuous monitoring. We help you to select the right processes, consolidate event logs from heterogeneous systems and build dashboards that provide process owners with real-time transparency. With our proven SAP-Connector you can also open up your SAP systems in no time at all and can manage processes such as Order-To-Cash analyze directly.
Why Purchase BIC Licenses Through Arvato Systems?
Our Pre analysis determines which modules you actually need and prevents Overprovisioning. Instead of a flat-rate platform license, you receive a tailored configuration that fits your requirements.
The transparency also extends to the license models. We explain the differences between administrator, editor and author licenses and show you which variant is the most economical for your organization. We explain when you should use an Advanced security package and under which conditions a private cloud is relevant for you. If required, we can also assist you with subsequent license adjustments if your requirements change.
Arvato Systems sees itself as a tool-agnostic process consultant. This means that we first analyze your processes, your IT architecture and your business goals before we recommend a technology. In many cases, BIC is the right choice, but we are not a pure product vendor. If other solutions are a better fit for your requirements, we'll tell you.
With 20 years of experience in business Process management and system integration, we bring an understanding of the challenges that go beyond pure software implementation. We have developed process architectures for global Supply Chains, implemented compliance frameworks in regulated industries and accompanied IT transformations in hybrid landscapes.
Our holistic view of IT architecture and business processes ensures that BIC is not introduced in isolation, but as part of an end-to-end process and data architecture. We connect BIC with your existing SAP landscape, your Microsoft ecosystem or your Cloud platforms so that no new silos are created.
After licensing, the real work begins for us. Arvato Systems offers training, Change Management and integration into existing SAP or Microsoft environments. We train your teams not only in the operation of the software, but also in the underlying methods and concepts such as BPMN, Enterprise Architecture Management and Process Mining.
Change Management is not a buzzword for us, but a structured approach to creating acceptance. We know that process management initiatives fail when specialist departments perceive the tool as an additional burden. That's why we work with you to develop use cases that deliver added value quickly and build up expertise step by step.
The integration into existing systems takes place via open interfaces. We connect BIC with SAP, Microsoft or your RPA tools so that data flows seamlessly and there are no media disruptions. We make sure that your IT-Governance requirements are met and no shadow IT is created.
Arvato Systems not only supports you with the introduction of BIC, but also orchestrates a broad technology portfolio that digitizes your processes holistically. This includes in particular Robotic Process Automation (RPA) and (Gen-) AI-based use cases that we use specifically where they create real added value. RPA automates repetitive processes along the process chain, while GenAI takes decision support, knowledge work and interaction to a new level - always embedded in your existing process architecture.
Thanks to our experience in implementing enterprise-wide automation programs, we dovetail BIC, RPA and GenAI to an integrated transformation platform. Processes are not only documented and analyzed, but also actively executed, optimized and intelligently supported. The result is a digital transformation that goes beyond transparency and measurably increases the speed, quality and scalability of your organization.
The BIC Platform is designed for hybrid IT landscapes. The integration with SAP makes it possible to orchestrate process automation in SAP environments without having to adapt the SAP core instances. For Microsoft environments, BIC can be integrated with Power Platform so that workflows in Teams or Dynamics 365 can be executed.
Interfaces to ERP systems, CRM applications and HR systems are created via open REST APIs or preconfigured connectors. Arvato Systems supports you in designing these integrations in such a way that your IT-Governance requirements are met and no new dependencies are created that limit your flexibility.
Frequently Asked Questions About the BIC Platform
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What do we need to consider if we want to get started with the BIC Platform solution?
First clarify which processes you want to prioritize and whether you primarily want to document, analyse or automate them. Check existing interfaces to your ERP and CRM systems. Plan resources for training and Change Management. Start with a pilot area to achieve quick success and build acceptance.
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Why should I purchase BIC licenses through Arvato Systems?
GBTEC sells its licenses directly and via partners. Arvato Systems also provides you with a structured pre-analysis for the right module selection as well as consulting, training and integration into your existing IT landscape. This will help you avoid over-licensing and ensure a smooth implementation.
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Which BIC modules do I need for my company?
This depends on your objectives. If you primarily want to document processes and meet compliance requirements, BIC Process Design the right start. You need BIC EAM for IT architecture management. If you want to automate processes, BIC Process Execution. Process Mining is suitable if you want to analyze actual processes based on data. Arvato Systems will conduct a Pre analysis, which compares your requirements with the modules and recommends an economical configuration.
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Does Arvato Systems also provide support during implementation?
Yes! We offer a consistent Enablement from requirements analysis to productive deployment. This includes workshops on process architecture, training in BPMN methodology, Change Management for the specialist departments and the technical integration into your SAP or Microsoft environment. We also support you after the go-live to ensure that BIC is used as part of your processGovernance is established.
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