Digtal governance - Stage picture

Data-Driven Government in the Public Sector

Share, securely analyze and effectively use data

Digital Governance for Public Administration

Germany's administration needs lean processes that are well supported by standardized software. In the federal system, a lack of standards, different priorities and fragmented IT ecosystems lead to parallel developments and dependencies that are difficult to control. Effective, cross-departmental and cross-level digital governance creates order here by increasing commitment and establishing guidelines for architecture, data and security.

 

Arvato Systems supports federal, state and local authorities as an end-to-end partner in the design and implementation of their governance in the digital sector.

Implementing Digital Governance at Federal, State, and Local Level

Your challenge

Federal responsibilities and heterogeneous IT landscapes encourage multiple developments and make reuse more difficult. Standards are interpreted differently by different players, and external IT service providers act according to differing process models and quality criteria. This increases the risks in the areas of compliance, security and operation.

The target image

A governance model defines clear responsibilities and decision-making paths. Coordinated standards for architecture, data and information security are mandatory for new developments. A roadmap defines the steps up to full application of the standards, including for existing processes. External IT service providers are integrated into quality control.

Our solution

We work with you to develop a pragmatic operating model with a focus on feasibility and effectiveness. To this end, we identify existing control problems, define a target image and derive processes and uniform standards from this. As part of this process, we anchor architecture reviews, establish risk management and define key figures as the basis for management.

Benefits of Digital Governance for the Public Sector

Effective control

We establish transparent decision-making and escalation paths with clear responsibilities. This ensures that priorities are implemented consistently and risks are addressed early on.

Consistently high quality

We anchor architecture, data and security standards early on in the process and enable targeted reviews. This ensures high quality across projects and organizational units.

Safe handover to the company

We design interfaces between implementation and operation and regulate handovers with IT service providers in a binding manner. This reduces operational risks and keeps performance stable.

Our Services for Your Digital Governance

Creating structures for efficient management

We work with you to develop the strategic guidelines for effective governance. To this end, we clarify roles and responsibilities, establish committees and decision-making and escalation channels and define binding standards for architecture, data and information security. We structure your portfolio and develop prioritization mechanisms. The result is an operating model that supports federated structures and accelerates implementation.

Anchoring standards effectively

Together with you, we translate standards into concrete workflows. We develop guidelines, templates and test routines, set up review boards and define quality and security checks along the life cycle of your digital products. At the same time, we establish consistent portfolio reporting and effective risk management. This reduces the number of variants, makes decisions comprehensible and ensures that projects remain compatible with one another.

Service provider management and transition to regular operations

We support you in properly organizing service provider management and handovers to regular operations. To this end, we define requirements, control mechanisms and responsibilities in such a way that external services are integrated into your governance. In this way, the transition from implementation to operation is controllable and performance is stable in the long term.

Frequently Asked Questions and Answers on Digital Governance

Your Contact for Public Administration

Dr. Norbert Ahrend Profilfoto
Dr. Norbert Ahrend
Experte für die Digitalisierung des öffentlichen Sektors