Consulting & Innovation
Solutions & Technologies
Infrastructure & Operations

Are You Interested in Digital Transformation of Your Processes?

Our BPM solutions make your business processes more efficient

Processes Are Our Passion

Companies are facing serious demands as a result of digitalization: Flexibility and scalability have never been as relevant as they are today. That’s why maximum efficiency and control of all business processes are all the more important. We make your company more successful by helping you completely digitally transform your business processes.

Arvato Systems helps you reach your goal

We stand for many things, but one thing above all: confident management of complex processes. With our many years of industry-specific expertise in all areas of business process management, we offer comprehensive service from a single source: from consulting, modeling, controlling, optimization, and automation to the integration of management systems that support processes such as our BIC Cloud BPM Suite. Our expertise and experience in project and quality management and in ensuring adherence to compliance guidelines form the foundation here.
Increase the efficiency and performance of your business processes and achieve operational excellence with targeted workflow management and process automation.

What Is Business Process Management?

But what exactly does Business Process Management (BPM for short) mean? Business Process Management is one of the most important methods of managing a company. Based on process documentation, analyses and optimization are carried out and continuously monitored - with the goal to understand the business processes holistically, to keep track of them and thus to ensure the smooth and efficient flow of all processes.

BPM With Arvato Systems

As a result of digitalization, a great deal is demanded from companies: never before have flexibility and scalability been as relevant as today. A maximum efficiency and a maximum control of all business processes are all the more important. Those that do not adapt quickly enough to modern developments and grow are doomed to failure.

With the right system you can bundle all processes in a single software. Regardless whether standardized, automated or new tasks and processes - they can all be combined centrally and across departmental and system boundaries. Hereby you lay the best foundations for competitive digital business processes throughout the company.

We advise and support you in system selection, documentation and analysis up to process optimization and the subsequent monitoring of your processes. A team of experts is by your side to ensure that everything runs smoothly: Arvato Systems offers you holistic support in optimizing your business processes. BPM solutions, such as the Transformation Suite BIC Platform developed by us and our strategic partner GBTEC, help you to design, automate and reliably evaluate processes more efficiently.

Our Offer

With regard to system integration, you benefit from our professional change management and with our methods we increase the efficiency and competitiveness of your company. Informative trainings in the area of process management deepen the knowledge around the application of the solutions. In addition, our Application Management includes comprehensive support services to ensure smooth, compliant processes.

  • Longstanding experience and expertise as one of the leading IT service providers and system integrators
  • Consulting and project management on BPM
  • Consulting regarding the implementation of BPM
  • System integration of BPM platforms into the existing IT infrastructure
  • Professional Change Management
  • Informative trainings in the area of process management
  • Application Management and comprehensive support

How It works

CURRENT status

Definition TARGET processes

Implementation TARGET processes


Step 1: Elicitation of the CURRENT status

We accompany you throughout the entire value chain with the goal of achieving the greatest possible process optimization for your business. As a first possible step, our experts document the CURRENT processes. This allows our experts to grasp the business processes within your company in order to get an idea of the actual requirements – which is followed by the analysis and process consulting of the TARGET processes.

Step 2: Process consulting and definition of the TARGET processes

If the CURRENT processes have been documented first, they form the basis for the joint analysis of the ACTUAL status and the elaboration of the TARGET processes. Alternatively, it is also possible to start with the TARGET definition which is compared with the current status. In both cases, the new transparency of the processes reveals any existing potential for improvement in order to gain more time for the operative and strategic core tasks.

Step 3: Implementation of TARGET processes

Processes, process components and recurring routine tasks are automated in the course of digitization with the help of a management system. Our comprehensive solutions in the area of Business Process Management can be adapted exactly to the needs within your company and the existing IT landscape, thus offering you maximum added value.

Step 4: Monitoring and continuous improvement

Through the application of performance monitoring and reporting, you can continuously measure your success using predefined key figures. In so doing, we minimize risks so that your company can unfold to its full potential.

Your Benefits From a BPM System

Digitize recurring tasks and processes
Optimize processes in the long-term
React quickly to changes
Steer complex processes
Automating and standardizing processes using workflows
Monitoring of key figures
Compliance with governance, risk & compliance guidelines in all processes

Our Services

We will be happy to advise you on the appropriate services to optimize your business, which are available individually or as a complete package.


Gain an Insight Into Our Entire Range of Services


  • Process consulting and optimization
  • Project management
  • Quality management


  • Process monitoring in real time
  • Personalized dashboards
  • Process Mining


  • Workflow Management
  • Digitalization
  • Robotic Process Automation (RPA)


  • Public Cloud and Private Cloud
  • Application Management
  • Application Hosting


  • Product trainings
  • Method trainings
  • Individual trainings

You May Also Be Interested In

Transformation Suite BIC Platform

Model and optimize your workflows for maximum added value in your company with the flexible Transformation Suite BIC Platform.

Governance, Risk & Compliance

This is how successful GRC management can be achieved.

Process Mining: The future of process optimization

The digital method of analysis of the future: Process Mining is more than just a trend for the optimization of business processes.

Your Contacts for Business Process Optimization

Witali Glazyrin
Presales and Partner Management
Daniel Heer
Expert for Business Process Management