Press Release

29. November 2021

“Best IT Service Provider”: Third Award in a Row for Arvato Systems

Study by "brand eins" and Statista

  • Statista surveys around 6,000 customers and experts
  • Arvato Systems receives strong ratings in nine out of ten categories

Gütersloh – "Which IT service provider is well versed in which topics? Who can be relied on? Who can really help?" The business magazine "brand eins" and the market researchers at Statista got to the bottom of these questions. Arvato Systems was pleased with the results: the IT specialist again made the top list, scoring nine out of ten application areas.

The "brand eins" best list is based on a survey of experts (IT service providers and IT freelancers) and customers of IT service providers. This year, 5878 people took part in the survey, of which 2965 were experts (i.e., providers) and 2913 were customers. The field period of the survey ran from May 10 to June 18, 2021.

Arvato Systems received a top rating for the third time this year. Respondents recommended them in a total of nine areas: IT security, managed services & outsourcing, cloud services, network & storage, mobility, communication & collaboration, software implementation & maintenance, hardware implementation & maintenance, and IT consulting.

According to Statista, critical criteria for the assessment are market awareness and company recommendation by study participants. Inclusion in the list of best performers thus demonstrates the positive market perception of Arvato Systems, which is also reflected in other recent professional awards such as the Platinum Service Provider Award or first place as "IT Champion for Cloud Migration" by Computerwoche.


"Of course, we are pleased and proud to be among the best IT service providers," said Marcus Metzner, Chief Marketing Officer at Arvato Systems. "The fact that the study involves people from the IT sector, but above all customers, makes this award particularly exciting for us and underscores our position as a partner for Digital Transformation." 

Jochen Fuchs, CHRO and Group General Counsel at Arvato Systems, adds: "In addition to our repeated certification as a Top Employer, the rating as Best IT Service Provider also increases our attractiveness as an employer on the market. It shows talented people that we really have a lot to offer both employees and customers. That's why we're so pleased with the strong rating."

Detailed information on the "Best IT Service Provider in Germany 2022" award can be found in the current "brand eins /thema" magazine, which was published in November 2021.

About Arvato Systems

Global IT specialist Arvato Systems supports major companies in Digital Transformation. About 3,400 staff in over 25 locations stand for in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato Group network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders. 

Your Contact for Press Inquiries

Marcus Metzner
Chief Marketing Officer