Press Release

ISG Provider Lens^TM “Digital Business – Solutions and Service Partners”

• Arvato Systems ranked by ISG as leader in Digital Supply Chain Transformation Services
• The IT service provider was found to be a highly competent consulting and technology company that offers many innovative tools, platforms, and frameworks

Gütersloh, Germany – Arvato Systems occupies a leading position in the ISG Provider Lens^TM Quadrant report – Germany 2020 – “Digital Business – Solutions and Service Partners”. The respected technology research and consulting company ISG (Information Services Group) has ranked the IT service provider as a leader in Digital Supply Chain Transformation Services. Leaders are providers that offer highly appealing products and services in addition to holding a strong market and competitive position. A leader not only provides strategic impetus but also stands out in terms of its innovative prowess and stability as an opinion leader. Based on this, the report describes Arvato Systems as a highly competent consulting and technology company in the digital supply chain that offers many innovative and effective tools, platforms, and frameworks. It further states that Arvato Systems offers impressive digital supply chain services, a framework-based design thinking approach, and an innovation lab.

Innovative digital supply chain services

ISG considers the innovative digital supply chain services from Arvato Systems as a particular strength. The IT service provider is an ideal consultant for industrial enterprises with regard to the design of their supply chain – with a focus on SAP S/4HANA, SAP Extended Warehouse Management (EWM), and SAP Transportation Management (TM), thanks to its comprehensive technical expertise and many years of experience in the industrial sector. The cloud-based smart logistics platform platbricks was also developed along with AI and cloud services and various microservices. “The award shows that, with our combination of standardized end-to-end processes and the services of our cloud platform, we are very well positioned to digitize the supply chain,” explains Christoph Tieben, Senior Manager SAP Consulting at Arvato Systems.

Design thinking with frameworks

The proven Arvato Systems Business Transformation Road Map also received a special mention. Arvato Systems helps companies better address the needs of their customers with this approach. It deploys methodological tools such as design thinking and custom-developed software prototypes. The goal of the approach is to identify promising business cases and convert them into digital solutions.

Innovation lab and implementation services

Last but not least, Arvato Systems develops and conducts feasibility tests on new technologies, such as smart wearables, in its innovation lab. Cloud-based, modular configurable technologies such as the smart logistics platform platbricks connect to various partners within the supply chain in order to jointly manage and monitor subcontracting and shipping processes, for example. All IT architectures specific to the supply chain contain standardized end-to-end processes and cloud-based microservices. Companies can design all transformation processes in an agile and flexible way with additional change management services.

Report reflects the current status

ISG evaluated the existing data in September 2020 for the report, which was produced for the ISG Provider Lens™ program. Ongoing ISG research programs, interviews conducted by ISG consultants, briefings with service providers, and publicly available market information were used as data sources. The report is available for download free of charge at here.