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IT outsourcing in record time

TenneT TSO GmbH

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In the short space of 12 months, we were managing the entire IT infrastructure for the centralized and decentralized IT operations of transmission network operator TenneT TSO as part of an IT outsourcing project. Our full-service package for TenneT TSO includes data center services, network operations, as well as user help desk and workplace services. The project also focused on developing and expanding shared services for TenneT in the Netherlands and Germany, a strategic partnership in the area of IT, and efforts to increase digitalization at the company.

Client Benefits

Implementation of new applications in line with the energy industry
Implementation of higher security standards in accordance with BSI guidelines​
Flexible solutions and service structure
Launching innovation management

Project overview

Challenge
  • Realization of IT outsourcing in the context of the carve-out from the parent company E.ON
  • Takeover of the complete IT infrastructure in only twelve months for centralized and decentralized IT
  • Full-service IT operation
Solution
  • Holistic IT service management
  • IT Architecture & Application Development
  • IT support for offshore expansion as a contribution to realizing the energy turnaround
  • Decentralized IT at five major locations
Results
  • Transition on schedule after 12 months
  • Support of about 1,500 users
  • Sustainably stable and efficient IT operations
  • Basis for concentration on business development

Client: TenneT TSO GmbH

TenneT is one of Europe’s leading transmission network operators with operations in the Netherlands and Germany. With its 24/7 service, the company is a reliable source of power to roughly 41 million customers on these two markets via approx. 22,000 kilometers of lines in its high-voltage and extra-high voltage grid.

41 million
Consumers

in Germany and the Netherlands

22,000
Pipeline kilometers

in the high and extra-high voltage network