Data & AI

Data & Artificial Intelligence

We support your AI transformation - from strategy to implementation to secure operations

One Partner. From Data to AI.

For many companies, automation through data and AI initiatives has long been part of their strategic agenda. However, there is often a significant gap between the initial projects and measurable business value: Data is not uniformly available, AI use cases remain in the pilot phase, processes are only partially automated, and there is a lack of clear structures for governance, scaling, and operations.

 

This is exactly where Arvato Systems comes in. With our Data & AI Journey, we guide you with a clear end-to-end approach: from strategic positioning and the right data foundation all the way to productive implementation and secure operation. You’ll start where the greatest value is created and use that as a foundation to develop scalable data and AI solutions with measurable success.

No Matter Where You Are Today, We’ll Be There to Support You Every Step of the Way

Our Data & AI Journey breaks down the AI transformation into four phases. Whether you want to define your strategic direction, evaluate use cases, redesign processes, build data and AI platforms, automate with AI and agents, or operate existing solutions securely and cost-effectively: We’ll guide you exactly where you are today. This way, you can find the starting point that best suits your specific situation.

Data & AI

Choose the right starting point for you now:

Data AI

Are you investing in AI initiatives, but not seeing the expected business benefits? Business value, priorities, technical feasibility, and strategic goals must be consistently aligned. We help you identify your AI potential and develop a scalable AI roadmap with measurable benefits.

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Do you have a stable SAP database but struggle with a fragmented data landscape and high integration costs? We make your data usable with a hybrid, cross-platform architectural approach for analytics, AI, and data-driven decisions.

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Your SAP system forms the backbone of your processes, but modern analytics and AI often lack a consistent data foundation and a shared business context? With the SAP Business Data Cloud and Databricks, we connect SAP and non-SAP data on an integrated platform so you can make decisions faster, reduce complexity, and leverage AI at scale.

Data AI

Are rising costs, limited resources, and manual process steps holding back your growth? To ensure structured processes, we implement agent-based workflows that connect systems, automatically process information, and provide long-term relief for your teams.

Data AI

Your AI solution works from a functional and technical standpoint, but lacks a robust operational model for long-term use? We ensure that your AI solution is operated reliably, continuously monitored, and further developed in a controlled manner.

Data AI

Are your AI applications failing to create sustainable business value because complex processes are still managed manually? We develop scalable multi-agent systems that analyze, make decisions, and take action across system boundaries.

Our Service Portfolio for Your AI Transformation

The Data & AI Journey shows where you can start, depending on your current situation. Our service portfolio describes the expertise we bring to the table: from strategy and business consulting to modern data platforms and intelligent automation, all the way to production-ready AI solutions and secure, cost-effective operations.

  • From Initial Ideas to a Clear Data and AI Strategy with Measurable Benefits

    We provide guidance, prioritize business opportunities, and translate data and AI initiatives into a actionable roadmap. Together, we combine strategic goals, relevant use cases, organizational requirements, and technological capabilities to define a robust next step.

     

    • Data & AI Strategy and Vision: Setting the Course and Direction
      We develop a strategic vision that integrates business priorities, data, AI, processes, and technology into a realistic development path.
    • Business Potential and Use Cases: Prioritizing Investments Strategically
      We identify relevant application areas and evaluate them based on business value, feasibility, risks, and dependencies.
    • AI Readiness and Business Cases: Establishing a Basis for Decision-Making
      We evaluate the organization, data, technology, and processes, and translate prioritized initiatives into robust business cases and roadmaps.
    • Governance and Operating Model: Effectively Establishing Accountability
      We define guidelines, roles, decision-making processes, and responsibilities for managing data and AI.
    • Enablement and Transformation: Empowering Implementation Within the Organization
      We train executives, business units, IT, and Data & AI teams and guide the transition from strategic planning to implementation.
  • From business-critical SAP data to a robust foundation for analytics, planning, and AI

    We modernize SAP data landscapes and integrate SAP and non-SAP data into a consistent business context. This creates a scalable foundation for reliable decision-making, modern analytics, self-service, and productive AI applications.

     

    • SAP Data Strategy and Target Architecture: Making Transformation Planable
      We develop an SAP-centric data architecture and align it with SAP S/4HANA, RISE, and overarching data and AI goals.
    • SAP Business Data Cloud and Datasphere: Delivering Data in a Business Context
      We provide consulting, implementation, and integration services for SAP Business Data Cloud and SAP Datasphere as the foundation for consistent data products and applications.
    • SAP Analytics and Planning: Reliable Support for Decision-Making
      We implement modern analytics, reporting, and planning solutions using SAP Analytics Cloud.
    • SAP BW Modernization: Making Existing Environments Future-Proof
      We transform established SAP BW environments along a robust migration and modernization path.
    • SAP and Non-SAP Integration: Breaking Down Data Silos
      We connect SAP data with external sources, Databricks, and other platforms to create a unified business context.
    • SAP Business AI and Joule: Integrating AI into Business Processes
      We integrate SAP Joule and SAP Business AI specifically into existing applications and processes.
  • From Distributed Data to an Open, Secure, and Scalable Data Platform

    We build modern data platforms for non-SAP and hybrid environments. In doing so, we integrate data sources, architecture, governance, and self-service into a robust foundation for analytics, business intelligence, data products, and AI.

     

    • Data Strategy and Target Architecture: Establishing the Technological Framework
      We develop platform-independent target architectures for cloud, multi-cloud, on-premises, and hybrid data landscapes.
    • Cloud Data Platforms: Building Scalable Foundations
      We design and implement modern data platforms on Microsoft Azure, AWS, and Google Cloud.
    • Data Engineering and Integration: Connecting Corporate Data to Make It Actionable
      We integrate structured and unstructured data and establish robust data models and data pipelines.
    • Architectural Patterns and Data Products: Organizing Data for Reusability
      We implement lakehouse, data warehouse, and data mesh approaches and develop data products managed by business owners.
    • Business Intelligence and Self-Service: Turning Data into Decisions
      We create enterprise-wide analytics and self-service BI solutions to provide consistent, accessible information.
    • Data Governance and Quality: Ensuring Trust and Control
      We embed data quality, metadata, security, and access control as the foundation for analytics as well as analytical and generative AI.
  • From process consulting to process intelligence to intelligent end-to-end automation

    We integrate processes, data, automation, and AI to make end-to-end workflows measurably more efficient. In doing so, we select the appropriate level of automation for each process, ranging from rule-based automation to agent-driven workflows.

     

    • Process Intelligence: Making Processes Transparent and Measurable
      We analyze end-to-end processes and use process mining to identify bottlenecks, variations, and specific opportunities for optimization.
    • Process Design and BPMN: Defining Target Processes in a Binding Manner
      We develop process architectures, model target processes, and establish standards for consistent implementation.
    • Automation and RPA: Efficiently Performing Rule-Based Tasks
      We automate repetitive, clearly defined process steps and integrate Robotic Process Automation into existing workflows.
    • Intelligent and Agent-Based Workflows: Orchestrating Knowledge and Decisions
      We integrate RAG agents and AI-powered workflows that connect systems, data, decisions, and human approvals.
    • MVP and Scaling: Reliably Demonstrating the Impact of Automation
      We develop production-ready MVPs and measure their impact based on process quality, turnaround time, costs, and the degree of automation.
  • AI That's Making Its Way Into Everyday Work—Not Just on the Roadmap

    We develop AI applications with a clear business objective and take them from the pilot phase to full-scale deployment. We combine analytical and generative AI as appropriate for the task at hand and integrate them securely into existing processes, systems, and data environments.

     

    • Analytical AI: Improving Forecasts and Decisions
      We develop forecasting, classification, and optimization models for forecasting, anomaly detection, and data-driven decision support.
    • Generative AI and RAG: Harnessing Corporate Knowledge
      We develop GenAI and RAG solutions for knowledge, content, and interaction based on a company’s own data and documents.
    • AI Assistants and Copilots: Providing Targeted Support to Employees
      We design intelligent assistance solutions and integrate them into specialized applications and specific work situations.
    • AI Agents and Multi-Agent Systems: Autonomously Handling Complex Tasks
      We develop modular agent architectures for analysis, decision-making, and action across system boundaries.
    • AI and LLM Platforms: Delivering Standardized Solutions
      We build platforms and reusable technical components for the secure development, integration, and scaling of AI applications.
    • Prototyping and Deployment: From Use Case to Enterprise Solution
      We quickly validate AI use cases, integrate successful solutions into processes, and transform them into scalable, production-ready applications.
  • From Effective Solutions to Stable, Secure, and Economical Operations

    We ensure that data platforms and AI solutions not only function technically but can also be operated reliably over the long term, monitored, and continuously improved in a controlled manner. To achieve this, we integrate operational models, governance, security, compliance, and continuous optimization.

     

    • Operating Model and Service Management: Clearly Organizing Operations
      We define roles, responsibilities, and operational processes and ensure the reliable handoff of data and AI solutions to operations.
    • Platform, MLOps, and LLMOps: Delivering Changes in a Controlled Manner
      We establish automated lifecycle processes for data pipelines, models, prompts, and agents, including release, change, and configuration management.
    • Monitoring and Quality: Continuously Monitoring Performance
      We provide transparency regarding availability, performance, usage, data quality, and model quality, and detect anomalies such as model drift at an early stage.
    • Security, Data Protection, and Compliance: Making Risks Manageable
      We embed technical and organizational safeguards, guardrails, approval processes, and auditability into our day-to-day operations.
    • FinOps and Usage Management: Ensuring Cost-Effectiveness
      We make cloud, model, and token usage transparent and manage costs based on actual usage and business impact.
    • Continuous Optimization: Sustainably advancing solutions
      We systematically improve models, platforms, and operational processes and operate them securely in cloud, multi-cloud, and hybrid environments.

Data & Artificial Intelligence for Your Industry

Energy & Utilities Industry
Manufacturing Industry
Healthcare & Life Sciences
Retail & Consumer Goods
Public Sector
Insurance & Financial Services
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​​With Arvato Systems’ IT solutions, we can continue to advance our digital roadmap, accelerate processes, and create value for our customers.​

Leipziger Stadtwerke

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A Deep Dive into Our Portfolio

AI Operations

Securely operate AIOps AI applications, models, and agents: with monitoring, governance, cost control, and scalable operational processes.

Data Fabric with Arvato Systems

Increase the value of your data and make a decisive contribution to your company's success with Data Fabric ✓ Find out more now!

Data Governance

Data Governance Workshop from Arvato Systems. Establish data quality & data security - ensure corporate success ✓ Find out more now!

Data Mesh - Efficient, Decentralized Data Architecture

Data Mesh makes data in your company more productive, because specialist departments are responsible for their own data products. We'll show you how to get there.

Data Strategy

Data strategy as a business plan for profitable data use! We advise you on the way to your data strategy!

Hyperautomation

Discover the possibilities of hyperautomation with Arvato Systems and increase the efficiency and productivity of your company.

Artificial Intelligence

Artificial Intelligence takes IT to a new level

Robotic Process Automation

Prepare your processes for the digital future: Automated and optimized processes with Robotic Process Automation (RPA) and Arvato Systems.

Self-Service Business Intelligence

Find out here how the introduction of the SSBI approach succeeds and how you benefit.

Workshops: BPM, Data and AI

Analyze data, automate AI-based processes and leverage potential with our data management and AI workshops. Find out more now!

Your Contact for Data and Automation

MA_Bischoff_Angela
Dr. Angela Bischoff
Expert for Data & AI