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The Supplier Portal for Digital Collaboration

Connect suppliers with platbricks®

How to Achieve Transparent Data Exchange with Suppliers
02.09.2025
Digital Transformation
Retail & Consumer Goods
Logistics
Supply Chain Management

In many companies, communication with suppliers is manual and leaves a lot of room for error: incomplete deliveries, missing documentation and inaccurate delivery times are common problems. This lack of transparency leads to uncertainty, constant follow-up calls and jeopardizes the smooth running of the business.

 

Delivery notifications are often still sent by email or telephone, delivery quantities and times are often inaccurate or delayed, and there is no central platform for exchanging documents. This presents companies with a variety of challenges.

This presents companies with a variety of challenges and causes problems such as production delays, increased storage and express transportation costs and, last but not least, dissatisfied customers.

Lack of planning security

Unclear or delayed information about delivery quantities and times makes production and warehouse planning more difficult. Many companies find it difficult to obtain reliable information about delivery quantities and times, especially if suppliers are unable to provide fixed delivery dates. This makes it difficult to identify potential delays at an early stage and significantly impairs production and warehouse planning.

Inefficient processes

Manual coordination and a lack of automation increase the administrative effort and susceptibility to errors. To counteract this and other industry challenges, 83 percent of the companies surveyed in a Deloitte study named strengthening and increasing efficiency in existing business relationships with suppliers as a key strategy for minimizing risk.

Low transparency

Without a central platform, it is difficult to keep track of the current status of deliveries and documents. According to an IBM study, 87 percent of supply chain managers see the prediction of disruptions as a major challenge - 84 percent of them cite a lack of transparency and real-time information in the supply chain as the main cause.

From Reactive to Proactive: Efficient Delivery Processes Through Digital Collaboration

A digital supplier portal provides a central platform for communication and collaboration with suppliers. Numerous benefits can be realized through the digitalization and automation of processes.

 

All relevant information and documents are bundled in one place, which makes collaboration with suppliers much easier, increases transparency and enables more efficient workflows. Suppliers can also notify delivery quantities and times directly in the system, creating the basis for precise planning. Automated processes and standardized workflows also reduce manual effort and minimize sources of error.

 

By using a digital supplier portal, companies can make their supply chains more efficient, reduce costs and increase customer satisfaction.

How platbricks® Brings Transparency and Efficiency to Your Delivery Processes

With the platbricks® supplier portal, Arvato Systems offers a comprehensive solution for the digital connection of suppliers. The portal makes it possible to integrate all suppliers into your own processes without additional interfaces.

 

  • Digital communication with all suppliers:

    All relevant information is provided centrally, which simplifies collaboration.

  • Transparency about delivered quantities and delivery times:

    Suppliers can notify delivery quantities and times directly, which enables more precise planning.

  • Better planning of your own processes:

    The information provided can be used to make internal processes more efficient.

  • Integration into the time slot booking from the platbricks® Yard Management possible:

    Suppliers can book time slots for deliveries directly, which improves coordination.

  • No further interfaces to the supplier required:

    The connection is made directly via the portal, which reduces technical hurdles.

Conclusion

 

By integrating the platbricks® supplier portal, companies can digitize their supply chain processes and improve collaboration with suppliers. This leads to time savings, a reduction in manual effort, greater delivery reliability, improved customer satisfaction and therefore increased competitiveness.

Sources

Deloitte, 2022: Meeting the challenge of supply chain disruption

IBM, 2022: IBM Study: Supply Chain Leaders Are Investing in AI and Automation to Navigate Supply Chain Uncertainties and Improve Sustainability

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Written by

Lapp, Nicolas
Nicolas Lapp
Digital Supply Chain Consultant