SAP Customer Experience (CX)
The perfect Communication Suite
How Well Do You Know Your Customers?
Whether online, mobile or on site: today, customers contact you via countless communication channels. The customer experience solutions from the SAP C/4HANA portfolio enable you to implement a holistic customer relationship management that gives you and your customers access to all relevant information and services at all times.
With the customer engagement platform C/4HANA from the market leader SAP, your customers are always at the center of attention.
Whether in e-commerce, sales, marketing or customer service - we help you to understand your customers precisely, to optimize contact and to personalize their behavior across all channels. With this knowledge, you can react flexibly and meet your customers' expectations.
Our Services for Your Success
Consulting, implementation and operation – all from a single source.
We provide consultation and work with you to define your process requirements and the desired functions. We draw your attention to opportunities to increase efficiency and optimize costs. We use this framework to design a solution for you and to help you select the ideal standard software.
Our experienced project managers handle implementation, configuration of standard software, and integration in your existing IT systems. Last but not least, we support your IT department with data migration and train your users. Naturally, we also provide you with the necessary product licenses. If needed, we offer you the right IT infrastructure for your business and handle system operation, including maintenance, application management, and further development.