Product Information Management from Arvato Systems

Consistent administration and export of product master data

High-quality, consistent product data forms the basis for a successful customer experience, regardless of the digital touchpoint in question. A product information management system in which all product information, including business data as well as descriptive texts, images, and multimedia, also serves as a central component of the customer journey.

Communication across all channels

In the past, it would have been sufficient to provide the product name along with an image, a descriptive text, and the list price. Today’s sales platforms and marketplaces are forced to provide detailed, standardized technical information. A PIM solution is required to handle multi-channel marketing and accelerating product provisioning cycles. 

Product Information Management from Arvato Systems

Concept, selection, implementation, introduction, and operation of the PIM system 
Comprehensive experience and industry expertise in trade, consumer products, and industry 
Global roll-out of product data processes
All output channels for product data 
Design of processes for provisioning and use of product data

Who Benefits from Product Information Management?


Prepare outstanding, cross-channel product presentation and increase the value of your marketing processes. 


Outstanding product data has a direct influence on the revenue of your eCommerce platform. 


Equip your sales department with all relevant information, both digital and print.

Product Information Management at the BMW Group


In order to be able to address customers in a targeted manner, the BMW Group introduced the Informatica MDM 360. Learn more about the background and solution of the project in our case study.

Our Technology Partners

Informatica MDM 360

Optimize your eCommerce and marketing communications with Informatica MDM 360 as the central hub for your product data combined with Arvato Systems experience in a wide range of industries.


Provide your customers with current product information in any place and at any time with SAP C/4HANA and the right production information management system.

eggheads Suite

Use the eggheads Suite to skillfully showcase your products on all relevant touchpoints, and so maximize your sales success.

Our Modules for a Successful Customer Experience

UX and UI Design

Arvato Systems creates unique, consistence user experiences at different touchpoints.

Content Management Solutions

With the right CMS your website becomes a digital flagship

Unified e-commerce & omni-channel

Achieve sustainable competitive advantages for your unified & e-commerce and omni-channel business.

Your Contact for Product Information Management

Gerrit Stuchtey
Expert for Customer Experience