Implement Omnichannel Processes Efficiently and Economically
Europe’s Largest Consumer Electronics Retailer
Europe’s Largest Electronics Retailer Relies on aroma®
Today, customers expect to be able to shop across channels and experience excellent service at all times - more than ever before. This requires an IT architecture in which new processes can be implemented quickly and easily. Find out how you can use the aroma® Order Management System to avoid further complicating your IT architecture and how you can offer your customers excellent Omnichannel service.
More services for customers, such as Click & Collect, Click & Reserve, in-store returns, etc.
Central view of customer histories
Integration of various service centers, both internal and external
Efficient connection of customer touchpoints with fulfillment services, such as logistics, finance and customer care in particular
Quick and easy connection of suppliers, even internationally