Intelligently Connecting SAP Joule and Microsoft 365 Copilot
How smart assistance works without breaking the system
With SAP Joule and Microsoft 365 Copilot, two AI worlds grow together to form an intelligent working environment. Companies benefit from proactive process support, smart automation and contextual recommendations - right where work is done.
SAP Joule and Microsoft 365 Copilot: Two Technologies, One Shared Vision
In a working world in which speed, information overload and complexity determine everyday life, we need more than isolated tools. What is needed are intelligent assistants that not only evaluate data, but also understand contexts and provide proactive support. This is precisely where SAP Joule and Microsoft 365 Copilot: Two AI-powered assistants that work together across system boundaries to provide a seamless, context-based user experience.
SAP Joule can be used directly from Microsoft Teams, while Microsoft 365 Copilot is deeply integrated into SAP applications such as S/4HANA, SuccessFactors or Ariba.
The result: Productive assistance without system interruption - in a familiar working environment.
SAP Joule Agents: The Highlight of SAP Sapphire 2025
An important milestone is the presentation of the new SAP Joule Agents at SAP Sapphire 2025. These domain-specific AI agents are ready for immediate use and automate tasks in areas such as finance, human resources or customer service.
The most important functions:
- Automated processes: From data analysis to recommendations for action and direct execution.
- Individual expandability: With the new Joule Studio, you can create your own agents via the no-code editor - quickly and precisely.
- Context-based answers: The also presented SAP Knowledge Graph in combination with the SAP Business Data Cloud forms the semantic basis for precise results - Joule not only understands, what, but also why is required.
The vision: An integrated AI that recognizes business intent and acts accordingly - intelligent, efficient, well thought out.
Microsoft 365 Copilot supplements the setup with productivity-enhancing functions from Outlook, Teams, SharePoint and OneDrive - for example for automated scheduling, email summaries or document searches.
Ready for Practice: Availability and Technical Framework
The integration of SAP Joule and Microsoft 365 Copilot is no longer a vision of the future, but already a reality.
- Copilot as host: Access to SAP Joule within the Microsoft environment - currently becoming generally available.
- Joule as host: Microsoft 365 Copilot within SAP - from Q3 2025 as part of the Early Adopter Care program.
The technical implementation is based on a combination of Microsoft Entra ID, Azure, the SAP Business Technology Platform (BTP) and the SAP Identity Authentication Service (IAS).
Successful integration requires several configuration steps: setting up OAuth2 federations, app registrations, API authorizations and the definition of BTP destinations.
This implementation requires in-depth expertise in Microsoft and SAP technologies. Only an interdisciplinary approach enables consistent, secure and efficient system integration.
Arvato Systems: Practical Implementation - From a Single Source
At Arvato Systems, we set up an interdisciplinary competence team at an early stage that implemented the integration of SAP Joule and Microsoft 365 Copilot holistically.
Thanks to our in-depth expertise in Microsoft 365, SAP Business Technology Platform, Azure and Entra ID, we have built a functioning prototype that is convincing both technically and in terms of user experience.
Our solution combines practical agents, a fluid user experience and robust integration - precisely tailored to real business needs. This enables us to provide customers with comprehensive support: from architecture consulting and technical implementation through to strategic use in day-to-day operations.
Now Is the Right Time: Take Advantage of the Synergies
Whether you are already working with SAP Joule and Microsoft 365 Copilot or are currently planning to introduce them - we will be happy to share our experience and show you how you can make the best use of both systems in your company.
In a joint session, we will present practical use cases, provide insights into the technical implementation and discuss individual scenarios.
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