The E-Business Process Model helps companies build or re-engineer an E-Business organization by helping deal with the complexities of the order-to-cash process. It helps sort out the multifaceted elements and maintain an overview by distinguishing between the value-added core process, the support centers, and the overarching management process.
The classification and grouping of processes indicate how, for example, responsibilities and competencies can be organized in team structures in modern E-Business. When selecting the exemplary system architecture and software, the model makes it easier to collect and represent the requirements from the different areas. The process model provides an overall view, conveys the "big picture" of E-Business, and thus helps introduce the complex topic in one's own organization. It can also be used to check the completeness of requirements, for example, in requirements specifications or tenders. Only those who have an overview of all needs and understand how they interact can make informed decisions and thus select the best partners, tools, and architectures.
The graphic below provides an overview of the versatile e-commerce processes. The central value-adding e-commerce business process is shown with the numerous accompanying support processes and the controlling management process.