platbricks® Gamification
For motivated employees
Tap Into the Human Desire to Play
The competition for suitable employees is becoming increasingly fierce for companies. Monotonous and repetitive tasks are a frequent occurrence in logistics in particular, but they are indispensable for the entire supply chain. Up to now, employees have been motivated using monetary systems that are very expensive despite their low impact.
There lacks a system that both motivates employees to carry out the tasks in a more sustainable way and is economical. platbricks Gamification taps into the natural human play instinct in order to intrinsically motivate employees to enjoy their work.
Features
A game is selected from the Arvato Systems Gaming Center as needed, which is then adapted to the customer’s requirements. There are features such as:
- Game features: live scoring, live notifications, live dashboards, score overview/competition overview
- Organizer features such as team setup, scheduling
- Live scoring
- Live notifications
- Live dashboard
- Score and competition overview
- Organizer features such as team setup, scheduling
- The Arvato Systems Motivation Index is used to measure the increase in motivation
Benefits
Reduce Customer Returns - With the Gamification / CO2 Points System
With our use case "Gamification/CO² points system" we want to positively influence the return behavior of customers. In concrete terms, this looks like this:
- Area-based customer groups compete with each other by having individual customers collect CO² points.
- These points are totaled for the respective regions and compared with competing areas.
- If you add a benefit to the fun challenge - in our case, virtual trees grow in the app the more points you have - this additionally increases the motivation to change behavior accordingly.
Also watch our video to get an insight.
With this approach, we are addressing currently relevant questions about the sustainable use of resources as well as the problem of a high number of returns in online retailing, which are associated with enormous costs. Through the interaction of SAP CX and our cloud platform platbricks, this is not only done on a technologically resilient basis, the approach also reflects our high level of technical innovation.