Efficient Warehouse Management with Chatbots
Intelligent language assistant with automated question answering
Receiving, collecting and assigning data and information within logistics processes is essential for daily supply chain business. The speed of information transfer is becoming more and more important.
Our "Digital intelligent Warehouse Assistant" DiWA is a logistics chatbot and enables the fast and intuitive provision of the desired information.
Advantages
Further Fields of Application
In the foreseeable future, chatbots will establish themselves as real helpers in various areas of logistics, such as the returns process, inventory, automated appointment coordination and digital forms or for complaints / fuel invoices, etc., as well as online process help (FAQ bot). In marketing and consumer behavior, chatbots can be used to increase sales. In risk management, losses can be minimized because the intelligent system can independently and proactively identify and derive measures taking into account complex relationships between individual risk factors.

Find out about the possible use cases thanks to Artificial Intelligence in logistics and how they can help optimize your logistics processes.