Product Information Management (PIM)

Our experience has shown: In most companies, product data and information is created, stored, and made available by a wide range of different departments – and almost nobody has a clear overview of the data.

This applies to both sales and technical information, descriptive texts, brochures and fliers, pictures and multimedia content, and valuable product feedback from social media. And all of that information is in different languages to meet the needs of your international business operations. When you manage these massive amounts of data using a centralized, structured, and secure system, you can significantly increase the efficiency of your company’s processes.

SAP CX aggregates product information from a range of sources and compiles them in a central location. This allows your product management and marketing and sales teams to collaborate seamlessly with one another as well as with branch offices, subsidiaries, and external partners.

You can manage the documents using catalogs and make them available for everyone to use. Flexible approval processes and workflows accelerate the provision of product information. This makes it easy to ensure that the product data you provide to your users is always up-to-date. 

We use our expertise garnered from a range of projects to support you in your PIM project. We accompany you through the conception of processes and systems, the implementation process, the training of your team, and support services. Using our comprehensive IT approaches, we ensure complete integration of your PIM system with your existing applications.

If necessary, we can also manage the operation of your PIM system for you – you can place your full trust in our highly available data centers and our cloud solutions.

With customer engagement platform SAP CX, your customers always take center stage. We help you to precisely understand your customers’ needs, optimize customer contact, and personalize your services across all relevant channels.

We help you to bring together all the important systems, data, and processes, thereby offering your customers a custom-tailored commerce experience – anyplace, anytime, and across all channels.

Customers expect a consistent shopping experience across all channels. You must respond to this challenge to ensure the success of your business in omni-channel commerce. We show you the custom solution that will lead you to your future omni-channel strategy.