Kai Ketzer (1)

TI Connection for Care

No more waiting

No More Waiting - The TI Connection for Care Is Coming

Telematics (a combination of telecommunications and information technology) and the IT infrastructure used for this purpose are the foundation for the digitalization of the German health care system. Connection to the TI will be obligatory for all actors in the medical sector who participate in the care of statutorily insured persons. Therefore, all service providers will gradually be connected to the telematics infrastructure, including all outpatient and inpatient care facilities. The Digital Health Care Act (DVG) and the Patient Data Protection Act (PDSG) create the legal framework for this.

It is legally stipulated that the connection is voluntary for the time being. Participating care facilities will be reimbursed from July 1, 2021 (DVG, §106b). From July 1, 2025, the "voluntary" will then become "mandatory", and all care facilities in Germany must have access to the TI. The TI connection enables comprehensive communication between all players in the medical system. It thus contributes to better care for people in need of care.

What Advantages Does the TI Connection Bring for You as a Care Facility?

Better information exchange and networking 
Individual patient information is always digitally at hand
Legally compliant communication in the health sector (KIM)
Time saved - care for people instead of more bureaucracy
Paperless administration

Reimbursement of Costs for Care Facilities

The assumption of the costs has been agreed upon by the GKV Spitzenverband and the associations at the federal level. Further information can be found on the website of the GKV Spitzenverband (sub-item Funding for digitization measures). The funding includes subsidies for both one-time provision and ongoing operation of the connection and relates to the following components

Kai Ketzer (1)

The connection to the TI takes place via certified hardware and software - we support you in this process. With offers specially tailored to the requirements of care, we create the necessary conditions for a smooth integration and accompany you during the connection.

Requirements - What Do I Need for the TI Connection?

As an authorized operator of several services and products in telematics, you benefit from the knowledge and experience of our experts in small and large installations. To get an idea of our services, we offer the possibility of a trial installation, depending on the size of the facility. You can find more detailed information on our website on connection to the TI and via the TI checklist of gematik

Our benchmark: we make healthcare digitally better.

Model Program: Integration of Care Facilities Into the TI

We will be happy to support you in your participation in the pilot project for the TI connection of care facilities

The Digital Healthcare Act (DVG) and the Patient Data Protection Act (PDSG) create the basis, especially for outpatient and inpatient care facilities, to connect to the secure telematics infrastructure (TI) in the German health care system. The connection is voluntary, and participating care facilities will be reimbursed from July 1, 2021 (DVG, §106b).

The aim of the model project for integrating care facilities into the TI according to § 125 SGB XI is to test the connection of care facilities to the TI with professional and scientific support. Interested facilities and providers were able to apply for this until October 30, 2020.

  • Our Services

    We support you in connecting and accessing the TI to enable the necessary conditions for smooth integration and to accompany you competently:

    • Connection of care facilities to the TI
      • Provision of hardware (eHealth connector and card terminals)
      • Software access (VPN access service)
      • A welcome package with important information and contacts
    • Communication package
      • KIM service - your e-mail address(es) for secure communication in the medical sector
  • Our Offers and Trial Installation

    Priceless: As an authorized operator of several services and products in telematics, you benefit from the knowledge and experience of our experts in small and large installations. To get an idea of our services, we offer you the possibility of a trial installation. Simple and uncomplicated. Take advantage of the opportunity to have us prepare an individual offer for your needs.

    Our benchmark: We make healthcare digitally better.

We Are the Specialist in Ehealth and Telematics

As the operator of the central TI services in Germany, we are an experienced digitalization partner to the German healthcare system. Benefit from our knowledge and experience in small and large installations. 

Your Contact for for Digital Networking in Care

Kai Ketzer (1)
Kai Ketzer
Expert for the Digital Networking of Care

FAQs TI Entry for the Care Sector

  • The telematics infrastructure (TI) is the digital network of the German healthcare system. The term telematics is composed of the terms’ telecommunications and information technology. With the IT infrastructure used for this purpose, the TI forms a closed network that is intended to enable the digital and secure exchange of health-related data between all players in the healthcare system while complying with the highest data protection standards. It also provides the platform for digital health applications such as the eRezept (e-prescription) and the eAU (electronic certificate of incapacity for work). Connection to the TI has been implemented gradually since 2018 and is a legal requirement for all players in the healthcare system.

  • The TI connection and the associated use of the electronic applications require the acquisition of new technical components, such as:

    - Broadband Internet connection (recommend a DSL, cable, or fiber-optic connection).

    - PC and practice software

    - Stationary eHealth card terminal (eHKT)

    - TI connector (the connector is similar to an Internet router but at a much higher security level)

    - VPN access service (the VPN access service provider offers access to the TI, similar to an Internet provider providing access to the Internet).

  • A model project (Section 125 of the German Social Code, Book XI) was set up to test the integration of care facilities into the TI. It has been set up to test the issue. The model program runs for the years 2020 to 2024 and is currently planned in two steps:

    - Testing secure communication between service providers via KIM (type A projects).

    - Testing of further TI applications (e.g. access to electronic HKP prescription, e-medication plan, etc.)

    - as soon as the technical and legal prerequisites for this have been created (type B projects)

  • Once they are connected to the closed network, care facilities will also be able to access important health data quickly and easily in the future and exchange up-to-date information with other participants. This will make it easier for them to make the best decisions based on the right information and ensure high-quality care for their clients. Automating administrative and documentation processes can not only prevent input errors but also reduce the workload of caregivers. KIM (Communication in Medicine) is of particular interest to care facilities, as KIM enables barrier-free, authentic, and secure digital communication between all practitioners, service provider institutions, and payers in the German healthcare system via the TI. This means that queries can be clarified more quickly in day-to-day care, and the exchange of information (for example, current medication) and documents (for example, care transition) can take place in a targeted, simple and secure manner.

  • The initial equipment costs required during the definition, testing, and introduction phases of the TI, as well as the costs incurred during the ongoing operation of the TI, are reimbursed to care facilities by the long-term care insurance (Section 106 b SGB XI). The costs of procuring an eHealth connector, an inpatient eHealth card terminal, and the institutional ID card are also reimbursed to care facilities. Nursing facilities are granted a so-called TI start-up flat rate for the costs of online connection to the TI via VPN access service, implementation of the connector functions, and installation of the components. The nursing facility also receives a quarterly flat-rate operating fee for the operating costs incurred during ongoing operation and for the ongoing costs of the SMC-B institutional ID card. The entitlement to payment of the lump sums arises in the quarter in which the technical commissioning takes place. The proof is provided by the nursing facility to the billing office of the GKV-Spitzenverband using written confirmation from the respective service provider or comparable proof. The flat rates for operating costs are reduced by one-third in the first quarter of use for each full month in which the facility was not yet connected to the telematics infrastructure. The current reimbursement flat rates can be obtained from the GKV.