Payment Solutions: How optimal payment processes lead to more success
This Business Spotlight provides you with background knowledge on payment process outsourcing and presents the procedure in detail using the example of the invoice-to-cash process. Request Business Spotlight now.
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Business Transformation in e-commerce: Why optimal payment processeslead to success
Payment Solutions: How the payment process contributes to success
In e-commerce, the payment process is a complex but crucial factor for a positive customer experience - and thus also for the successful completion of a purchase. Simple example: Over 40% of customers abandon the check-out process if only one payment method is offered.
However, payment processes, in their entirety resulting in the "Invoice-to-Cash" process, have become significantly more complex over the years. And the trend is continuing: Many retail companies are thinking about subscription offers for reasons of customer loyalty, for example - but these require their very own payment processes. The combination of purchases in bricks-and-mortar retail, online and via app also has consequences for the invoice-to-cash process.
Therefore, as part of their business transformation, companies must consider how they can get to grips with the growing complexity of processes such as invoice-to-cash. One possibility: outsourcing entire payment process compositions to dedicated platforms reduces the internal process complexity - this contributes significantly to the fast and smooth implementation of the business transformation.
Do you have specific questions? Then we look forward to hearing from you.
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