Our latest study conducted with ECC KÖLN shows that 86% of the companies surveyed in the retail and consumer goods industries expect autonomous AI agents to transform business models and purchasing processes. At the same time, many companies do not yet feel sufficiently prepared to ensure their products and services are visible within AI-supported purchasing processes. What does this mean specifically for their own commerce architecture, data strategy, and system landscape?
Why You Need to Prepare Your Data, Systems, and Processes for Agentic Commerce
Agentic Commerce describes a new form of digital commerce in which AI agents no longer merely provide information, but independently research, compare, and evaluate products, and increasingly prepare or execute purchasing decisions. The crucial question is therefore no longer whether Agenticis becoming relevant to commerce, but rather how well your company is prepared for it.
This guide outlines the technological and strategic decisions retailers and brands should make today to ensure that their products and services can continue to be found, understood, and purchased by both people and AI agents in the future.
Here’s What You’ll Find in This Guide
What Agentic Commerce Means for B2B, B2C, and D2C
Learn how AI agents are transforming purchasing and procurement processes, thereby redefining the rules of digital visibility in B2B, B2C, and D2C.
Data That AI Agents Can Actually Use
Understand which product details will influence visibility and purchasing decisions in the future—from availability and delivery times to certifications and service information.
The Five Pillars of AI-Ready Commerce
Learn more about the key success factors: data, system landscape, AI integration, governance, and strategy.
The Role of Data Quality, Architecture, and Governance
Learn why high-quality data, interconnected systems, and clear lines of responsibility form the foundation for future visibility and growth.
The Digital Product Passport (DPP) as an Opportunity
Discover how the DPP not only meets regulatory requirements but also serves as a valuable data source for AI-ready can create commerce.
Why Arvato Systems?
Agentic Commerce needs more than just an AI project. Arvato Systems helps integrate data, systems, and processes into an AI-readycommerce ecosystem.
Agentic Commerce: The Guide for Retailers and Brands
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Frequently Asked Questions About Agentic Commerce
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Is Agentic Commerce even relevant to us yet?
Read the Arvato Systems guide to learn why retailers and brands should lay the groundwork today to ensure their products continue to be found, rated, and recommended by AI agents in the future.
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Do we have to overhaul our entire system infrastructure to do this?
Learn in Agentic Commerce Guide by Arvato Systems on how existing commerce systems can be gradually transformed into AI-driven systems through intelligent orchestration, interconnected data structures, and clear interfacesready.
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Where should we even start?
The Arvato Systems guide outlines the priorities companies should follow to gradually adapt their data, systems, and governance for Agentic Commerce.
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