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White Paper: Omni-Channel Order Management
Customers today use all available channels - an omni-channel Order Management System enables intelligent networking
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Learn how to set up efficient omni-channel processes!
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Efficient omni-channel processes
Retail companies want to integrate their online and offline businesses in such a way that customer satisfaction is high, more sales and contribution margins are achieved and operating costs remain low. Unfortunately, these requirements are often perceived as squaring the circle. This white paper describes the best practices that can be used to meet this challenge. An order management system plays an important role here.
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