A Leader in Digital Transformation
A Recognized Leader
The recently published study ‘Digital Transformation Services & Solutions 2018,’ describes Arvato Systems as a leader in ‘Intelligent Operations – Midmarket.’ The report comes from ISG, a prestigious IT sector market research, and consultancy company. According to ISG, for a company to be seen as a leader, they need a highly attractive product and services portfolio as well as distinctive strengths in market and competitive positioning. These suppliers are opinion leaders, setting the pace for the rest of the industry, with brands which guarantee both stability and strength in innovation.
The Study: ISG Provider Lens 'Digital Transformation Services & Solutions'
Digital Transformation has been a key issue in recent years and sits at the top of company priority lists. New ISG Provider Lens Digital Transformation 2018 has taken the core discipline of digital user transformation projects and transferred it to the IT supplier environment. The study provides analysis, evaluation and comparisons between IT providers for Germany in the following areas: interaction between company and customer (Customer Journey), support for specific divisions (Intelligent Business Solutions/Platforms as a Service), support for IT departments (Intelligent Operations), and the provision of services to promote innovation (Accelerated Innovation).
According to the study, an important element in Intelligent Operations is the ability to combine traditional operational excellence and technological sophistication with skills in managed services. Intelligent Operations providers help IT departments to operate highly complex and highly integrated IT infrastructures and platforms connecting business units as tightly as possible both with one another and with their customers. To do this requires in-depth understanding of the customer’s business and industry-specific challenges. The burden is removed from the customer, leaving them to focus on core business and innovations. For the supplier another pre-requisite is a deep understanding of the interconnections between hot topics in IT such as Data Analytics, Cloud Computing, Internet of Things, Mobile Enterprise/Business and Cyber Security.
Arvato Systems' Evaluation
ISG uses a comprehensive set of criteria in the evaluation of suppliers. The criteria cover aspects such as experience in design of individual Cloud data centers, Cloud engineering and architecture skill-sets, IT governance and security skills, data analytics and Big Data experience as well as partnerships with relevant Cloud providers and assistance in the launch of Cloud resources.
The following Arvato skill-sets and areas of expertise were highlighted:
- The Arvato Systems service module platform covers all Cloud environments
- Operations in Arvato Systems own certified data centers in Germany.
- Partnerships with major Cloud providers AWS and Microsoft Azure as well as other Internet Service Providers (ISP) extend the range of options into a multi-cloud architecture.
- Arvato Systems offers comprehensive Cloud Services, which can be implemented step by step in parallel with ongoing operations (Smart Shift Approach).
- Arvato Systems maintains a laboratory where individual migration steps can be tested under real-life conditions.
- As an SAP partner, Arvato Systems has numerous certifications and offers Operations Services in the SAP HANA environment.
- Arvato Systems has in-depth knowledge of sectors such as retail, media and entertainment, energy and health.
For Arvato Systems, being classified as a Leader by ISG is both a validation and an incentive to continue course as a multi-Cloud expert and Digital Transformation guide for medium-sized companies and beyond.