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Website as Central Communication Channel for Members

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VDE offers its members a global platform of experts in science, engineering standards, and product testing. Arvato Systems was commissioned with the relaunch of the website and created a new communication platform based on CoreMedia as the CMS for the Group.

Customer Benefits

High degree of user friendliness and intuitive operation of the Web-based CMS CoreMedia
The website can be updated regularly thanks to integrated interfaces
Managed services by Arvato Systems ensure 24/7 availability 
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We particularly appreciate the great commitment that Arvato Systems has shown, in addition to the results regarding the visual concept and design. It made it possible to meet the very tight implementation deadline, moving from signing the deal to going live all within six months.

VDE Services GmbH

Project Overview

Background Situation

The relaunch, which was based on the Content Management System CoreMedia 8, was a necessity because the website was not responsive (optimized for mobile devices) and was visually outdated. The VDE Group was looking for a service provider that was also capable of hosting and operating the new CMS. For this reason, VDE opted for Arvato Systems. The project’s particular challenge was the tight timeframe. There were only nine months scheduled for everything from the initial meetings to the launch. In addition, Arvato Systems was required to sign a contract agreeing to meet the deadline.

Vision

VDE was looking for a CMS with a Web-based editorial system with an integrated page preview as part of the editor. The system needed to be able to connect to third-party systems via interfaces, facilitating data exchange and the associated currency of information. It was also important to be able to flexibly expand the system. A powerful taxonomy-based search feature was also required to better support visitors to the website and greatly improve usability. Further, it needed to be possible to integrate updated news and content from the social media channels into the website on a daily basis.

Solution

Arvato Systems first performed a gap analysis in order to identify the missing elements to achieve the desired suitability of the websites for mobile devices during the initial creation phase. This was followed by the adaptation of the UX design using the client’s existing specifications while at the same time developing a finely tuned IT concept. Arvato Systems’ project-specific services also included the training of around 100 editors as well as on-site editorial support. After meeting the go-live deadline, Arvato Systems continued to develop the CMS further as part of several subsequent releases. Editorial tasks were simplified, the system was adapted to the revised corporate design, and extended search and filter features were implemented. 

The Customer

With 36,000 members (including 1,300 corporate members) and 1,600 employees, VDE Verband der Elektrotechnik Elektronik Informationstechnik e.V. is one of Europe’s largest technical and scientific societies.

Figures, Data, Facts

The VDE Group
Supplying information to 36,000 members
All over the world
100 editors with access to CoreMedia
Technology
Prepared for the future with CoreMedia 8

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Your Contact for Digital Experience Solutions

MA_Laura_Schoening_Medien
Laura Schöning
Expert for Customer Experience